We can add another one to our Rapport Alumni here at D.J. Wagner Heating & Air Conditioning, Inc. Congratulations to our Project Manager Mike Castelli. Those who know about Rapport really respect the knowledge, power and leadership qualities that come out of the process. Those who have not gone want to know more about it. The training learned from Rapport will always be with a graduate of the program. D.J. Wagner Heating and Air Conditioning, Inc. has sent over 20 employees to this extraordinary program. Mike along with the other graduates will be passing on the infamous Rapport backpack to another employee.